Returns & Refund Policies
- Eligible purchases can be returned for a refund, store credit or exchanged.
- Discounted or items on sale cannot be returned or exchanged. All sales for discounted items are final.
- Eligible items for return must be shipped back within TWO WEEKS after receiving your package.
- LjBjewelry will email you a return shipping label for domestic shipping only. Please contact me to receive your return shipping label
- International customers are responsible for return shipping cost.
- A refund will be issued only when the jewelry item is received in perfect condition within the required time frame.
- The refund will be processed via the same method as the original payment within TWO business days after receiving the returned item in perfect condition.
- We are unable to offer refunds for any carrier delays
- We are unable to refund/reship packages that are still in transit; this includes packages that the USPS has denoted “In Transit, Arriving Late”.
- Made to order purchases, such as Knot Rings or stacking rings can be exchanged if there is a size issue.
- please contact me prior to returning your item
- A return shipping label will be emailed to the customer.
- The first resizing is free, however there will be a $25.00 fee if a second resizing is needed.
- Not all rings with stone settings can be resized. If the ring cannot be resized, a refund will be issued. Feel free to contact me if you have questions.
- Items that are eligible for exchanges can only be exchange with other items of the same retail value.
- Orders can be canceled within 24 hours of the initial purchase
- Please contact me within 24 hours in order to cancel your order
81 geggatt road
East Falmouth, Ma 02536