RETURNS

• Eligible purchases can be returned for a refund, store credit or exchanged.

• Discounted or items on sale cannot be returned or exchanged. All sales for discounted items are final.

• Eligible items for return must be shipped back within TWO WEEKS after receiving your package.

• LjBjewelry will email you a return shipping label for domestic shipping only. Please contact me  to receive your return shipping label

• International customers are responsible for return shipping cost.

REFUNDS

• A refund will be issued only when the jewelry item is received in perfect condition within the required time frame.
• The refund will be processed via the same method as the original payment within TWO business days after receiving the returned item in perfect condition.
• We are unable to offer refunds for any carrier delays
• We are unable to refund/reship packages that are still in transit; this includes packages that the USPS has denoted “In Transit, Arriving Late”.

• Made to order purchases, such as Knot Rings or stacking rings can be exchanged if there is a size issue.
• please contact me prior to returning your item
• A return shipping label will be emailed to the customer.
• The first resizing is free, however there will be a $25.00 fee if a second resizing is needed.
• Not all rings with stone settings can be resized. If the ring cannot be resized, a refund will be issued. Feel free to contact me if you have questions.
• Items that are eligible for exchanges can only be exchange with other items of the same retail value.

CANCELLATIONS

• Orders can be canceled within 24 hours of the initial purchase
• Please contact me within 24 hours in order to cancel your order

LjBjewelry

81 geggatt road

East Falmouth, Ma 02536

Phone 508-444-9670

info@LjBjewelryshop.com